Giving small businesses the Power to compete when resources are limited
Tech Prognosis specializes in expert IT consulting, providing Managed IT services, computer support, cloud hosting, cyber-security, and unified communications services to micro, small, and medium businesses in Round Rock, Austin, Georgetown, Pflugerville, Cedar Park, Leander, Liberty Hill and surrounding cities.
We want to earn the role of your trusted advisor on all things technology that will move your business forward, even if it’s just you and two other people in the office.
We can help you sort through the choices and messages presented to you by hordes of technology providers who will promise the moon to win your business, only to disappear after they’ve taken your money.
Managed IT Support is a major part of our small business portfolio.
Achieve the business outcomes you need in an increasingly mobile world
Today’s small and midsize businesses are in a challenging position:
Customers and suppliers expect anywhere/anytime access to your services and solutions just as they would from any large enterprise—yet your budget is a fraction of the big guys.
The reality is, major trends around mobility, cloud computing, and big data are driving these expectations and creating a New Style of IT that all businesses—large or small—must adopt.
To ensure that your IT infrastructure stands up to such demands when time, money, and technology resources are already stretched thin, the key is to implement the right solutions at the right time to enable key business outcomes like reducing costs, increasing productivity, keeping the business running, and acquiring and retaining customers.
Do these plague your computer network?
Do you view your business computer network as a “necessary evil” and not as an integral to improving business performance?
Does your business or organization have contigency plans for when computers, servers and Internet services go down ?
Are you and your staff relying on non-IT employees or volunteers to deal with IT problems instead of doing their jobs?
A True IT Partnership
An IT partner not provider. We understand why your critical business services are so important to your daily operations.
This is why we spend so much time aligning our technology support with just such business services. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component to ensure optimum uptime for your business.
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our BinaryGuardian solution, we can prevent many network failures from ever happening.
By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
This solution is so effective, our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you.
At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our clients to focus on their core business functions by taking the worry out of owning a computer network.
What You Get
In-depth health performance monitoring of all elements of your business' IT assets
Total desktop security solution including Anti-Virus, Anti-Malware, Hosted Intrusion Protection.
80% of all virus are delivered via email. This service offers perimeter protection preventing unwanted email and spam from reaching your network or users.
We will ensure business continuity through scheduled back-ups of critical data, and full restoration in the event of data loss.
Monitoring and continuous maintenance of your Local computer network, Internet connectivity, domain security and Virtual Private Network or VPN
We have technicians who can provide immediate assistance by working remotely on your network to resolve issues as they arise.
Monitoring the most important attributes of your PCs and responding to issues
A secured network perimeter, policies and managed virus protection
Network health reporting and quarterly reviews with our experts
ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
Email Performance MonitorinG
Email Performance Monitoring of every device and system connected to your email service. We stay constantly aware of the user email experience.
Round-the-clock performance monitoring
24x7 Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
Firewall Management continually manages the operation and effectiveness of your corporate firewall. A complex system that needs thorough attention to keep your business secure.
Security Policies and Configurations
Security Policies and Configurations uses properly designed and implemented security and user policies to ensure your network is secured from the inside out. We report any infractions that occur.
Email Content Filtering
Email Content Filtering proactively blocks SPAM email, reducing the amount of time your employees spend reading and deleting unwanted and unsolicited email.
Try us out for 30 days, risk-free
It has never been easier to get the kind of IT support services you deserve at your own pace. No pressure.