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Managed

IT Support

Technology Data Center

Giving small businesses the Power to compete when resources are limited

Tech Prognosis specializes in expert IT consulting, providing Managed IT services, computer support, cloud hosting, cyber-security, and unified communications services to  micro, small, and medium businesses in Round Rock, Austin, Georgetown, Pflugerville, Cedar Park, Leander, Liberty Hill and surrounding cities.

We want to earn the role of your trusted advisor on all things technology that will move your business forward, even if it’s just you and two other people in the office.

We can help you sort through the choices and messages presented to you by hordes of technology providers who will promise the moon to win your business, only to disappear after they’ve taken your money.

Managed IT Support is a major part of our small business portfolio.

Achieve the business outcomes you need in an increasingly mobile world

Today’s small and midsize businesses are in a challenging position:

Customers and suppliers expect anywhere/anytime access to your services and solutions just as they would from any large enterprise—yet your budget is a fraction of the big guys.

The reality is, major trends around mobility, cloud computing, and big data are driving these expectations and creating a New Style of IT that all businesses—large or small—must adopt.

To ensure that your IT infrastructure stands up to such demands when time, money, and technology resources are already stretched thin, the key is to implement the right solutions at the right time to enable key business outcomes like reducing costs, increasing productivity, keeping the business running, and acquiring and retaining customers.

"My advise to small business owners like me?
It’s impossible to be an expert in everything. Take advantage of the knowledge and expertise of others and let them make your life easier.
Sure, I could run my own email and DNS service, but I’m not crazy enough to think my knowledge and time is up to the dedicated persistence of the threats that exist and I like to sleep at night."
Small Business Owner Testimoial
Chris
Small Business Owner

Do these plague your computer network?

1 %
of security breaches are caused by neglected Networks

Do you view your business computer network as a “necessary evil” and not as an integral to improving business performance?

1 %
of business profits are wiped away by downtime

Does your business or organization have contigency plans for when computers, servers and Internet services go down ?

1 %
of employee productivity is reduced by distractions

Are you and your staff relying on non-IT employees or volunteers to deal with  IT problems instead of doing their jobs?

A True IT Partnership

An IT partner not provider. We understand why your critical business services are so important to your daily operations.

This is why we spend so much time aligning our technology support with just such business services. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component to ensure optimum uptime for your business.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our BinaryGuardian solution, we can prevent many network failures from ever happening.

By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

This solution is so effective, our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you.

At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our clients to focus on their core business functions by taking the worry out of owning a computer network.

"My advise to other small business owners?
Running a commercial printing business, in my case, is hard enough, no need for the headaches and nightmares that come along with trying to be the I.T. guy.
Time is money and if you’re focusing on managing your computers you are not making money. You may think you're saving money but you are not! Leave it to the professionals like Tech Prognosis who know more about managing IT systems than most of us small business owners will ever know."
Commercial Printer Testimonial
Scott
President, Commercial Printing company

What You Get

Complete Monitoring

In-depth health performance monitoring of all elements of your business' IT assets

Phishing Attack Alert

Managed Anti-virus

Total desktop security solution including Anti-Virus, Anti-Malware, Hosted Intrusion Protection.

Intrusion Prevention

Managed Anti-spam

80% of all virus are delivered via email. This service offers perimeter protection preventing unwanted email and spam from reaching your network or users.

Business Continuity and Disaster Recovery

Managed Backup

We will ensure business continuity through scheduled back-ups of critical data, and full restoration in the event of data loss.

Network Perimeter Protection

Networking Control

Monitoring and continuous maintenance of your Local computer network, Internet connectivity, domain security and Virtual Private Network or VPN

Remote Response

We have technicians who can provide immediate assistance by working remotely on your network to resolve issues as they arise.

Desktop Integration

PC Watch

Monitoring the most important attributes of your PCs and responding to issues

Malware Warning

Security Necessities

A secured network perimeter, policies and managed virus protection

Documentation Icon

Standard Reporting

Network health reporting and quarterly reviews with our experts

fEATURES

Desktop Integration

Preventative Maintenance

ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.

Email Performance MonitorinG

Email Performance Monitoring of every device and system connected to your email service. We stay constantly aware of the user email experience.

Continuous Updates

Round-the-clock performance monitoring

24x7 Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.

Firewall for Endpoint Protection

Firewall Management

Firewall Management continually manages the operation and effectiveness of your corporate firewall. A complex system that needs thorough attention to keep your business secure.

Governance, Risk & Compliance

Security Policies and Configurations

Security Policies and Configurations uses properly designed and implemented security and user policies to ensure your network is secured from the inside out. We report any infractions that occur.

Intrusion Prevention

Email Content Filtering

Email Content Filtering proactively blocks SPAM email, reducing the amount of time your employees spend reading and deleting unwanted and unsolicited email.

"This program perfectly suits my business needs and ensure we have optimum uptime to avoid affecting our business."
Commercial Printer Testimonial
Scott
President/CEO

Program Advantages

Increased productivity

Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.

Reduced business impact from IT failures

Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.

Reduced network downtime

Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.

Try us out for 30 days, risk-free

It has never been easier to get the kind of IT support services you deserve at your own pace. No pressure.

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