Crisis management &
Recovery Resources

It’s been a tough couple of weeks, and from all indications, we are not out of the woods yet.

As many of our colleagues are doing across the nation, we at Tech Prognosis are doing whatever we can to help you, the impacted owner, leader or manager of an organization, focus on containing the situation and moving toward recovery.

While we have absolutely no doubt that we will come out of this, we must also acknowledge that it won’t be without leadership, compassion, and dedication.

To that end, here are some tips and resources that might help on your road toward recovery.

Thanks to industry leaders like Peter Verlezza of SMB Networks, Leia Shilobod of Intech IT, Kevin Fream of Matrixforce, Robin Robins of MSP Success Magazine and a host of others for curating some of the links and resources used on this page.

Stay safe and healthy folks.

Some Resources to help you contain and recover from the current pandemic

Health and Telemedicine

PERSONAL HEALTH

General information:

For public announcements and the most comprehensive information and frequently asked questions about how to protect ourselves and our families, visit the government’s websites:

Coronavirus.gov
The Center for Disease Control

For public announcements that affect the state of Texas, visit:

Texas Department of State Health Services (DSHS)

  • First and foremost, stay calm.
    Remember that panic is contagious, but so is leadership.
  • Take care of yourself, eat healthily, drink plenty of water, rest, and exercise.
    To be an effective leader at work or home, you must be and stay healthy.
  • Limit your consumption of news.
    Although it is essential to stay informed about the measures our local government is taking to keep us safe, the mass media is churning out a lot of negative messages and misinformation.
    So be selective about your sources of information and limit your dose of content consumption.
  • Distance yourself from the social media naysayers.
    Although social media can be a good medium to strengthen our bonds, many people tend to use this channel to hype difficult times.
    So, I recommend that you exercise discipline, and limit its use to that which you must.

(Thanks to Peter Verlezza for the tips above).

Business Needs

  • Identify sources of information that are objective and truthful.
    Right now, rumors and misinformation abound; perhaps you have noticed that many of our political pundits are now epidemiologists or medical professionals.

    It is probably best, at least for now, to stay away from the ongoing conversation and just keep informed about statements and requests from government officials.

  • Prioritize issues of greatest urgency, so that you can be effective. Remember that we can’t focus on everything at once.
  • Improve the thoroughness and frequency of your communication with your employees, family, patients, and clients.

    This will mitigate the sense of isolation and confusion that some people may experience, and it will reassure your immediate community, that despite the difficult time, most of us are doing well.

  • If you can, work from home. This minimizes your risk of getting or spreading the awful virus.
  • Manage your cash and delay unnecessary purchases.

You may find some useful information here:

SBA Disaster Loans

Apply for a loan as soon as its available. After they determine if you qualify, you will receive funds in 2-3 weeks. Apply even if you think you won’t need it.

Not sure if you qualify, or don’t know how to apply? Check out the easy, step-by-step Small Business Coronavirus Emergency Loan Guide (PDF).

Small Business Owners’ Guide To The Cares Act

Business Efficiency
Health and Technology

TECHNOLOGY

We understand these are unique times. We know that “business as usual” is going to be quite different for an undetermined amount of time.

You have to adjust to today’s new normal by using new tools, technologies and insights to create a secure and productive work-from-home business environment.

Here are three important considerations to getting you and your employees set up and running a successful work-from-home business:

  1. Don’t allow employees to use home computers or devices.
    Their mindset may be, “Well, I’m working from home so I may as well use my home computer.”
    This is a dangerous mistake.
    The home computers and devices of your users could be littered with tons of downloaded music, videos, images and more and because they are more exposed, it can invite malware into your network.
    Rather, provide a company-approved and secured computer/laptop for employees to use at home.
  2. Secure their WiFi access point.
    Without a secure WiFi access point, you’re essentially leaving a back door open to hackers. That’s because WiFi signals are often broadcast far beyond your employees’ homes and out into streets. Yes, drive-by hacking is popular among cyber criminals today.
    A few tips for securing your employees’ WiFi access points:
    * Use stronger encryption and a more
    * complex password
    * Hide your network name
    * Use a firewall. These security measures are not difficult to set up.
    But if you have any questions or need assistance, we will be happy to help get your employees set up remotely.
  3. Use a two-factor authentication VPN.
    VPN stands for Virtual Private Network. It’s essentially a private, encrypted tunnel that goes direct to your IT network in your office. Ideally, you’ll want your VPN to support two-factor authentication.
    This means it’s doubly secure because your employees will need to call in to access the network.
    If you don’t have a VPN for your employees to use, you can consider other services, such as GoToMyPC or Zoho. While these products are not as secure, at least they keep your home network from being exposed.

Additional Resources You May Find Useful:​

ACF COVID-19 Response & Resources

The Administration for Children & Families (ACF) is a division of the Department of Health & Human Services. ACF promotes the economic and social well-being of families, children, individuals and communities.

The most up-to-date information on COVID-19, steps to prevent illness, symptoms, common questions, and information for specific audiences like children and families here.

COVID-19 Resources Job Seekers in Texas

The Texas Workforce Commission (TWC) is working with federal, state and local government officials and agencies to help manage the Coronavirus (COVID-19) pandemic. On Friday, March 13, 2020, Governor Greg Abbott declared a disaster relating to the pandemic. More information here.

COVID-19 Resources For Small Business Owners

The Texas Workforce Commission (TWC) is working with federal, state and local government officials and agencies to help manage the Coronavirus (COVID-19) pandemic. On Friday, March 13, 2020, Governor Greg Abbott declared a disaster relating to the pandemic. More information here.

REMOTE COLLABORATION TOOLS

While there are many solutions out there, these tend to be the most popular and easy to use at the moment:

Assistance In This Time Of Need

Tech Prognosis will help you, your association, your commercial printing business, your employees in this time of need, and uncertainty.

Our goal is to get and keep you connected safely.

First, if you have questions or concerns regarding working from home and security, please reach out and someone from our team will get in touch you.

Second, if you have a need to work remotely but cannot, please reach out to see how we can assist. We will offer this support through July 2020.

We know of many small businesses and associations that need to keep working but were totally unprepared for this new work-from-home environment, how to set it up , and have questions.

A lot of technology companies are offering free tools and services for businesses during this global pandemic. We can help you acquire and set those up should you decide to take advantage of such offers.

Please understand that there is no obligation or cost associated with these offerings. We are here to provide whatever assistance we can to help you plan to get through this and get to recovery.

We will add more resources as they become available. Stay safe and healthy everyone.