Worry-free Computer and Tech Support for Businesses in Austin, Round Rock, Georgetown and Cedar Park.

Do these issues plague your business?
 

• Wasted time? Do your staff productivity levels drop dramatically during IT outages, interruptions or failures?
• Security fears? Worried that vulnerable servers, laptops or PCs may be putting your organization at or company data at risk?
• Lost data? What would be the impact of a hardware failure or if a laptop was stolen and critical business data was lost?
• Network neglected? Is yours perceived as a "necessary evil" and not as integral to improving business performance?
• Regulatory pressures? Do you have to demonstrate compliance or provide audit data?

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. Stop waiting for your technology to break When something goes wrong with your IT, everything grinds to a halt. With a pay-per-incident arrangement, you have to wait for something to break before your provider can fix it (hence the term "Break-Fix").

The problem is that while this may sometimes work and provide short-term fixes, the end result could be many hours of downtime.

Like all businesses, you depend on your IT network.  But you don't want to end up spending more time dealing with everyday IT problems than running your business.  The disruption caused by a hard drive failure or the time taken to remove a virus from a PC can rapidly consume your business day.
 
But what if you could keep your IT investments from reaching a state of emergency in the first place?

Your technology needs to be as flexible as your business, so we developed our À la carte IT support program. The À la carte program allows you to customize your support and service needs directly related to your critical business services, all at a cost effective price.

Our À la carte offering allows you to select individual services that meet specific needs within your business.  Simply work with us to determine what services make sense for you, and we'll ensure that you have a solution tailored to your needs. You know your business better than anyone, so we put the decision and purchasing power in your hands!

Our enterprise-class IT support and monitoring  capabilities empower us to dramatically reduce the time it takes to diagnose and resolve network problems or failures. This translates into increased employee productivity and cost savings for you. In some cases, problems can be avoided before they even happen.

By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

As a small business owner, flexible support options can let you tailor a solution that meets your business needs, and help you get more out of your technology.

Program Advantages:
 

Safe and protected computing environment: We can ensure patches and antivirus updates for your PCs have been installed, prevent spam from reaching your network reducing the likelihood of your network being compromised.

Business continuity: Data backup services provide peace-of-mind knowing all critical business and customer data can be quickly restored.

Lets you focus on your business: We can be your networking watchdog, enabling you to focus on your core business activities instead of managing a network or its problems.

Fewer emergency calls and network issues: With our services, you’ll see a dramatic reduction in the number of emergency and network incidents that can impact your business operations.

This solution is so effective, our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you.

At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.

• Increased productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
• Reduced business impact from IT failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
• Reduced network downtime through proactive maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.

Call (512) 814-8044 today for more information, or use this form.